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Guest Safety
Navigating your stay with peace of mind
At Lake.com, family, friendship, memory-making, and nature are the pillars of our community, and ensuring the safety and well-being of our guests is tremendously important to us. We strive to make every rental experience not just memorable, but also secure and comfortable. Here’s how we’re committed to ensuring your safety, allowing you to fully immerse yourself in the joys of discovering new places and creating lasting memories.
Ensuring a safe stay: What guests can expect from their hosts
Safety features
Hosts on Lake.com are encouraged to equip their listings with essential safety features, including smoke detectors, carbon monoxide detectors, fire extinguishers, and first-aid kits.
Verified information
All listings undergo a review process to ensure that the information provided by hosts is accurate and reliable, offering you peace of mind when booking.
Tips for guests on staying safe in a rental property
Read the listing carefully
Before booking, review the listing details and photos to ensure the property meets your safety expectations and needs.
Reviews are key
Read reviews from previous guests to get insights into their experiences and any safety considerations they might mention.
How to evaluate the safety of a listing
Know the safety features
Familiarize yourself with the safety amenities provided by the host, such as emergency exit routes and safety equipment.
Ask questions
Don’t hesitate to contact the host through Lake.com’s secure messaging system to ask any questions about the property’s safety features or any concerns you might have.
Guidelines for respectful and safe interaction with the host and community
Communicate openly
Keep all communication with your host on Lake.com’s platform for your safety and record-keeping. Clear communication can also help set expectations for your stay.
Respect the property and community
Treat the rental as you would your own home and respect neighbors, the local community, and the natural environment. Get familiar with and adhere to the community’s norms and guidelines.
Local emergency information
Always have local emergency contact numbers handy, including the nearest hospital, police station, and fire department.
Our commitment to your safety
As part of our commitment to creating a safe and welcoming environment for all, we encourage both guests and hosts to play an active role in upholding the values that define Lake.com. Whether it’s through respecting the natural surroundings of your rental, cherishing the property you’re staying in, or fostering connections with those you meet, your safety is the foundation upon which unforgettable memories are built.
