Hostaway

Welcome to a World Where Hosting Feels Like Home

Join the Hostaway family, where every feature is designed with your needs in mind, transforming the way you manage your vacation rentals into a seamless and enjoyable experience. Hostaway offers a suite of tools that not only simplifies property management but also enriches the guest experience, ensuring every stay is memorable and every host feels empowered.

Key Benefits:

Experience enhanced operational efficiency, increased bookings, and a community-focused approach that turns every guest stay into a chance to create lasting memories.

Features Designed for Ease and Efficiency

Seamless Synchronization

Keep your calendars up-to-date effortlessly, as Hostaway integrates smoothly with major booking platforms like Airbnb, Vrbo, and Booking.com, ensuring no double bookings and peace of mind for both hosts and guests.

Centralized Management

Access all your rental information through a single dashboard. Hostaway’s intuitive interface allows you to manage bookings, communicate with guests, and update property details easily from one place.

Automation Tools

From sending welcome messages to scheduling cleanings, Hostaway automates mundane tasks so you can focus on what truly matters—creating a welcoming environment for your guests.

Enhanced Reporting

Dive into detailed reports on occupancy, revenue, and guest feedback. Hostaway’s analytics help you make informed decisions to optimize your operations and enhance guest satisfaction.

Direct Benefits That Make a Difference

For Property Managers

Hostaway’s tools streamline your workflow, reducing the time you spend on administrative tasks and giving you more opportunities to grow your business and focus on guest relations.

For Guests

Guests will enjoy a smooth, personalized experience from booking to check-out, thanks to Hostaway’s commitment to streamlined communication and exceptional hospitality.

Business Impact

Leverage Hostaway’s features to boost your occupancy rates, maximize revenue through dynamic pricing, and maintain high guest satisfaction, driving repeat business and positive reviews.

Setting Up for Success

Setup Process

Begin your journey with Hostaway through a straightforward setup process. Their supportive team is there to guide you every step of the way, ensuring a smooth transition and quick start.

Daily Operations

Day-to-day management is a breeze with Hostaway’s comprehensive dashboard that handles everything from bookings to guest communications, all in one place.

Support and Maintenance

Experience award-winning customer support. Hostaway’s team is dedicated to your success, offering quick and helpful responses to ensure your operations run smoothly at all times.

Pricing Tailored to Your Needs

Subscription Models

Hostaway provides flexible pricing plans tailored to the scale and specific needs of your business, ensuring you get the most value without overcommitting financially.

Free Trial and Demos

Explore Hostaway’s capabilities with a free trial or live demo and discover firsthand how it can transform your property management experience.

Additional Costs

Clear and upfront about any additional costs, Hostaway makes sure there are no surprises, allowing you to budget effectively for your business needs.

Success Stories from the Hostaway Community

Case Studies and Success Stories

Read inspiring stories from other property managers who have seen significant growth and improved guest satisfaction by using Hostaway’s platform.

Start Your Hostaway Journey Today

Sign-Up Process

Joining Hostaway is easy, with a user-friendly sign-up process that welcomes you into the community from the moment you start.

Contact Information

Have questions or need assistance? Hostaway’s friendly support team is just a call or click away, ready to help you maximize your property’s potential.

Email: [email protected]

Phone: +(1) 888-768-0828

Address: Hostaway, 501 King Street East, Toronto, ON, M5A 1M1, Canada

More Than Just a Platform

Reviews and Testimonials

Don’t just take our word for it; hear from our satisfied users who rave about how Hostaway has revolutionized their rental management experience.

Security and Compliance

With top-tier security protocols and compliance with international standards, Hostaway ensures your data and your guests’ information are always protected.

Updates and Upgrades

Stay ahead of the curve with regular updates that add new features and functionalities to enhance your hosting experience.

Frequently Asked Questions

Platform Integration and Compatibility

What does Hostaway do exactly?

Hostaway Vacation Rental Software and Airbnb Management System helps you grow your property management business by automating and streamlining every aspect of your business across Airbnb, Vrbo, Booking.com, Expedia, and others.

Does Hostaway work with Lake.com?

The Hostaway software allows you to create new listings on Vrbo by automatic export. Vrbo will connect your current listings if you have them to these newly created listings. This way you can have your new properties listed on Vrbo quicker than when you do this manually.

What is the difference between Airbnb and Lake.com?

Lake.com offers stand-alone vacation homes nearby lakes in designated locations. It doesn’t generally offer “shared” spaces like private rooms or more unusual options like campsites. Airbnb offers stand-alone vacation homes as well as shared spaces and even hotel rooms.

How do I connect Lake.com to Hostaway?

Connect a Lake.com account to Hostaway: Go to your Hostaway Dashboard > Channel Manager > Channels > Configure LAKE.COM Pro. Click on “Add Lake.com Account”.

How to integrate Hostaway with Lake.com?

Download the latest hostaway-wp-plugin.zip from Releases and install it: the easiest is to install the plugin through Plugins->Add New->Upload Plugins, or (advanced) upload the plugin files to the /wp-content/plugins/ directory on the web server. On Plugins page for Hostaway choose Activate Plugin.

Features and Functionalities

Is Hostaway a channel manager?

Hostaway is proud to offer the strongest integration connector technology with the best channels. Hostaway’s powerful channel manager automatically ensures calendar availability and rates are up-to-date and consistent across all sites, so you no longer have to do manual cross-checking.

How do I change my price on Hostaway?

Go to your Hostaway Dashboard > Calendar > Monthly. Select a day > Click on “Pricing“. Enter the price in the box. Save.

Usage and Setup

How do I contact Hostaway customer service?

Contact Customer Support: If you cannot find an answer in the tooltips or the support forum, the most effective way is to send a message to [email protected] either by email or by using the Contact Us form in the dashboard.

Pricing and Plans

How expensive is Hostaway?

Hostaway doesn’t publish pricing on its website, but most estimates put it at $50 per property. It also offers commission-based pricing for larger vacation rental management companies. For exact pricing, you’ll need to book a call with the Hostaway sales team.

How much does Hostaway cost for one property?

Typical setup fee of around $500. Monthly fee starts at $50 but can go as low as $20 per property per month. Hostaway can also offer tailored plans with pay per booking.

Company Information

Who is the owner of Hostaway?

Marcus Räder is the CEO of Hostaway, and the company is backed by investors from a private equity firm called PSG.

When was Hostaway founded?

Hostaway was founded in 2015 and is based in Helsinki, Finland.

Where is Hostaway based?

Hostaway’s headquarters are in Toronto, Canada.

Additional Company Locations

Toronto, Canada (Headquarters)

Barcelona, Spain

Helsinki, Finland

Sydney, Australia

Colombo, Sri Lanka

San Antonio, USA

Hostaway

lake
hostaway

Integration with Hostaway

Welcome to your next adventure in hosting! When you use Hostaway to connect your vacation rental property with Lake.com, tremendous things happen. Discover how Lake’s partnership with Hostaway benefits you, makes your life easier, and sets you up for success to serve prospective guests.

Introduction

Welcome to a world where hosting feels like home

Join the Hostaway family, where every feature is designed with your needs in mind, transforming the way you manage your vacation rentals into a seamless and enjoyable experience. Hostaway offers a suite of tools that not only simplifies property management but also enriches the guest experience, ensuring every stay is memorable, and every host feels empowered.

Key Benefits: Experience enhanced operational efficiency, increased bookings, and a community-focused approach that turns every guest stay into a chance to create lasting memories.

Features Designed for Ease and Efficiency

check green

Seamless Synchronization

Keep your calendars up-to-date effortlessly, as Hostaway integrates smoothly with major booking platforms like Airbnb, Vrbo, Lake, and Booking.com, ensuring no double bookings and peace of mind for both hosts and guests.

check green

Centralized Management

Access all your rental information through a single dashboard. Hostaway’s intuitive interface allows you to manage bookings, communicate with guests, and update property details easily from one place.

check green

Automation Tools

From sending welcome messages to scheduling cleanings, Hostaway automates mundane tasks so you can focus on what truly matters—creating a welcoming environment for your guests.

check green

Enhanced Reporting

Dive into detailed reports on occupancy, revenue, and guest feedback. Hostaway’s analytics help you make informed decisions to optimize your operations and enhance guest satisfaction.

Setting up for success

security

Setup Process

Begin your journey with Hostaway through a straightforward setup process. Their supportive team is there to guide you every step of the way, ensuring a smooth transition and quick start.

installment

Daily Operations

Day-to-day management is a breeze with Hostaway’s comprehensive dashboard that handles everything from bookings to guest communications, all in one place.

customer-service

Support and Maintenance

Experience award-winning customer support. Hostaway’s team is dedicated to your success, offering quick and helpful responses to ensure your operations run smoothly at all times.

Pricing tailored to your needs

Subscription models

Hostaway provides flexible pricing plans tailored to the scale and specific needs of your business, ensuring you get the most value without overcommitting financially.

Free trial and demos

Explore Hostaway’s capabilities with a free trial or live demo and discover firsthand how it can transform your property management experience.

Additional costs

Clear and upfront about any additional costs, Hostaway makes sure there are no surprises, allowing you to budget effectively for your business needs.

Direct benefits that make a difference

house

For property managers

Hostaway’s tools streamline your workflow, reducing the time you spend on administrative tasks and giving you more opportunities to grow your business and focus on guest relations.

backpack

For guests

Guests will enjoy a smooth, personalized experience from booking to check-out, thanks to Hostaway’s commitment to streamlined communication and exceptional hospitality.

briefcase

Business impact

Leverage Hostaway’s features to boost your occupancy rates, maximize revenue through dynamic pricing, and maintain high guest satisfaction, driving repeat business and positive reviews.

Real-life tales of togetherness

Be inspired by stories of families and friends who have transformed their gatherings into annual traditions thanks to Hostaway’s seamless service.

Customer story

“I had multiple sessions with an onboarding specialist, [sensitive content hidden]. These sessions included setting up all of our listings across relevant channels and exploring all the features Hostaway offers. This included calendar sync, reservation management, smart locks, inbox integration with all channels, automated tasks like cleaning, Stripe setup for receiving payments, and creating our own website (which was very straightforward). Without the onboarding and walkthroughs with [sensitive content hidden], setting everything up would have been a daunting task. So far, everything syncs up well and on time!.”

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Jonathan

Owner In Canada

Customer story

“I was very impressed since day 1 and how the kick off has been planned and managed. Very professional. The software is capable to do 90% of what you need and it is user friendly. The remaining 10% should be focused on what the property manager needs (based on country’s regulations).”

profile
Jacky

Owner In Portugal

Customer story

“Hostaway offers more features and better functionality compared to other PMS programs we have used or looked at. Hostaway’s onboarding program is far better than the competition. Features that were critical for us: mobile app, ease of use, reporting, listing management.”

profile
Amanda

CEO In US

Frequently asked questions

Hostaway Vacation Rental Software and Airbnb Management System helps you grow your property management business by automating and streamlining every aspect of your business across Airbnb, Vrbo, Booking.com, Expedia, and others.

The Hostaway software allows you to create new listings on Vrbo by automatic export. Vrbo will connect your current listings if you have them to these newly created listings. This way you can have your new properties listed on Vrbo quicker than when you do this manually.

Connect a Lake.com account to Hostaway: Go to your Hostaway Dashboard > Channel Manager > Channels > Configure LAKE.COM Pro. Click on “Add Lake.com Account.” View Lake.com in Hostaway’s Marketplace here: https://www.hostaway.com/marketplace/lake/

Download the latest hostaway-wp-plugin.zip from Releases and install it: the easiest is to install the plugin through Plugins->Add New->Upload Plugins, or (advanced) upload the plugin files to the /wp-content/plugins/ directory on the web server. On Plugins page for Hostaway choose Activate Plugin.

Hostaway is proud to offer the strongest integration connector technology with the best channels. Hostaway’s powerful channel manager automatically ensures calendar availability and rates are up-to-date and consistent across all sites, so you no longer have to do manual cross-checking.

Go to your Hostaway Dashboard > Calendar > Monthly. Select a day > Click on “Pricing.” Enter the price in the box. Save.

Contact Customer Support: If you cannot find an answer in the tooltips or the support forum, the most effective way is to send a message to [email protected] either by email or by using the Contact Us form in the dashboard.

Hostaway doesn’t publish pricing on its website, but most estimates put it at $50 per property. It also offers commission-based pricing for larger vacation rental management companies. For exact pricing, you’ll need to book a call with the Hostaway sales team.

Typical setup fee of around $500. Monthly fee starts at $50 but can go as low as $20 per property per month. Hostaway can also offer tailored plans with pay per booking.

Marcus Räder is the CEO of Hostaway, and the company is backed by investors from a private equity firm called PSG.

Hostaway was founded in 2015 and is based in Helsinki, Finland.

Hostaway’s headquarters are in Toronto, Canada.

Toronto, Canada (Headquarters)
Barcelona, Spain
Helsinki, Finland
Sydney, Australia
Colombo, Sri Lanka
San Antonio, USA

Hospitable.com (formerly Smartbnb) is the property management solution that centralizes all your properties in one convenient dashboard and automates communication with guests, yet sounds human. Trusted by the owners and managers of 300,000+ properties in 140+ countries. The Hospitable Dashboard.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

A property management system (PMS) is software that facilitates the day-to-day operations of lodging establishments, such as hotels, resorts, and vacation rentals. It automates a variety of tasks including guest bookings, room assignments, rate management, and billing.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Hospitable.com (formerly Smartbnb) is the property management solution that centralizes all your properties in one convenient dashboard and automates communication with guests, yet sounds human. Trusted by the owners and managers of 300,000+ properties in 140+ countries. The Hospitable Dashboard.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

A property management system (PMS) is software that facilitates the day-to-day operations of lodging establishments, such as hotels, resorts, and vacation rentals. It automates a variety of tasks including guest bookings, room assignments, rate management, and billing.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Hospitable.com (formerly Smartbnb) is the property management solution that centralizes all your properties in one convenient dashboard and automates communication with guests, yet sounds human. Trusted by the owners and managers of 300,000+ properties in 140+ countries. The Hospitable Dashboard.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

A property management system (PMS) is software that facilitates the day-to-day operations of lodging establishments, such as hotels, resorts, and vacation rentals. It automates a variety of tasks including guest bookings, room assignments, rate management, and billing.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Hospitable.com (formerly Smartbnb) is the property management solution that centralizes all your properties in one convenient dashboard and automates communication with guests, yet sounds human. Trusted by the owners and managers of 300,000+ properties in 140+ countries. The Hospitable Dashboard.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

A property management system (PMS) is software that facilitates the day-to-day operations of lodging establishments, such as hotels, resorts, and vacation rentals. It automates a variety of tasks including guest bookings, room assignments, rate management, and billing.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

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