Once you’ve booked your vacation rental on Lake, establishing effective communication with your host is key to ensuring a seamless and enjoyable stay. Here’s how to make the most of your interactions with your host.

Using the Lake Messaging System

Lake’s messaging system is your go-to platform for communicating with your host. Here’s how to navigate to it:

1. Log in to your Lake account.
2. Navigate to the Messages tab, either through the website or mobile app.
3. Select the conversation with your host to ask questions or receive updates.

All messages are securely archived, so you can refer back to them for details like check-in instructions or house rules.

Topics to Discuss With Your Host

To ensure clarity and avoid surprises, address these key topics with your host:

1. Check-in and Check-out Details

• Confirm times and instructions.
• Ask about early check-in or late check-out options if needed.

2. Access to the Property

• Clarify how you’ll access the rental (e.g., lockbox, key, or smart lock).
• Confirm any specific instructions, like access codes or where to find a lockbox.

3. House Rules

• Ask about quiet hours, parking arrangements, or pet policies.
• Clarify expectations for trash disposal and recycling.

4. Amenities and Essentials

• Verify whether specific items like linens, towels, or toiletries are provided.
• Ask about amenities like Wi-Fi passwords, kitchen equipment, or laundry facilities.

5. Local Tips and Recommendations

• Request advice on nearby restaurants, attractions, or grocery stores.

When to Reach Out

• Before Your Stay: Confirm essential details like check-in times and house rules.
• During Your Stay: Notify the host promptly of any issues, such as broken appliances or additional needs.
• After Your Stay: Consider sending a thank-you message or leaving a review to provide helpful feedback and express your appreciation.

Privacy and Safety Tips

• Protect Your Privacy: Avoid sharing personal contact details or payment information outside the Lake platform. Use the in-app messaging system for secure communication.
• Stay Polite and Professional: Maintain a friendly, respectful tone in all messages.
• Avoid Oversharing: Focus on topics relevant to your stay; avoid sharing sensitive personal information.

By maintaining clear, respectful communication with your host, you’ll set the stage for a hassle-free and memorable stay.