Share your experience: how to leave a review
on Lake.com
Every stay has a story, and we want to hear yours! That’s what makes guest reviews at Lake.com so unique and engaging. Be sure to leave your stories and experiences, guiding future travelers and contributing to the Lake community and its amazing stays.
Starting your review
Navigating to the review section
Find your way to the review portal and prepare to add your thoughts.
✅ Begin recounting the tales of your stay, ensuring your valuable insights are passed from one guest to another. Sharing your experience also encourages our hosts to keep up the great work or improve their stays for future guests.
The impact of your reviews
Grasp how your words become part of Lake.com’s ecosystem, influencing the ebb and flow of guest choices and host offerings.
✅ Embolden yourself as a storyteller who shapes the voyage of others, reinforcing the trust in our Lake hosts’ vacation rentals.
Painting the panorama of your stay
Overall experience rating
What star-rating best encapsulates your stay?
✅ Offer a beacon to fellow travelers, casting light on the overall essence of your lakeside retreat.
Detailed aspect ratings
Detail aspects of your family’s experience, including what it was like on the property in the great outdoors and living in the home itself.
✅ Craft a mosaic of feedback that helps shape the future stays into even more picturesque stays.
Weaving your tale
Crafting a public review
Share your story with the world; let everyone know what you loved about your stay and why.
✅ Your shared story becomes a guiding narrative that can inspire the next chapter of another traveler’s journey.
Providing private feedback to the host
Identify areas of improvement and communicate those constructively to your host so that he or she can improve stays on their property going forward.
✅ Nurture the seeds of growth privately, helping create a more delightful stay for guests who book with the host in the future.
Coloring your chronicles
Describing the neighborhood and amenities
Mention local experiences you took part in as part of your review.
✅ Paint a complete picture for future guests, allowing them to wander through your words into the world you experienced.
Sharing personal stories or highlights
Let memories from your stay and personal anecdotes inspire others by sharing your experiences.
✅ Personal tales connect well with fellow guests and can help inspire families to come and create their own memories, staying where you made yours.
Share your story
Set aside a moment for reflection on your stay. Share your review, and let it sail across Lake.com, guiding others to their idyllic retreat by the lake.
Frequently asked questions about reviews
You can leave a review after your stay has been completed. Typically, the option to submit a review becomes available within 24 hours after checking out and remains open for a specified period, usually around 14 days, to give you ample time to reflect on your experience.
Yes, you can send a private message to the host and leave a public review on Lake.com. This option is helpful when you want to share feedback or suggestions directly with the host that may not be appropriate for the public review. For example, if you had a positive experience but noticed a small improvement that could enhance future stays, a private message allows you to communicate this constructively and discreetly.
Private messages are also a great way to personally thank the host for exceptional hospitality or to address any concerns privately. Using both the public review and private message features, you can help foster a stronger connection with the host while also contributing to the transparency and richness of the Lake community.
Reviews on Lake.com are automatically posted and remain unedited to preserve their authenticity. However, if a review violates our community guidelines or policies—such as containing harmful, inappropriate, or offensive content—our team will step in to evaluate the situation.
In such cases, we may take actions such as removing the review, contacting the reviewer for clarification, or addressing the issue directly with the involved parties. This approach ensures that reviews remain honest and valuable for the community while maintaining a respectful and inclusive environment on Lake.com.
A review is feedback left directly on Lake.com by a guest who has stayed at the property. It reflects their firsthand experience and is visible to future travelers browsing the platform. In some cases, reviews may also include feedback sourced from trusted third-party platforms.
A testimonial, on the other hand, is provided by the host. It captures guest comments received outside of Lake.com’s review system, such as feedback shared via email, direct messages, or even handwritten notes left in a guest book at the property. Testimonials offer additional insights into guest experiences and are shared by the host to complement the property’s overall reputation.
Both reviews and testimonials contribute to a well-rounded picture of what you can expect from a stay.
On Lake.com, you can review various aspects of your stay to provide a comprehensive evaluation of your experience. These include:
- Cleanliness: Rate how clean and well-maintained the property was.
- Accuracy: Evaluate whether the property matched the description and photos in the listing.
- Check-in: Share your experience with the check-in process, including ease and timeliness.
- Communication: Reflect on how responsive and helpful the host was during your stay.
- Location: Rate the property’s location, including its proximity to attractions, amenities, and the overall setting.
- Value: Assess whether the property offered good value for the price you paid.
Your responses are private between you and the host, while what’s shared publicly on Lake.com is an aggregate score from multiple reviews. This helps guide future travelers while keeping your feedback constructive and honest.