Starting your booking
Initiating a search
Set sail on your search directly from our homepage. Just a few ripples—destination, dates, guest numbers—and you’re on your way to finding a lakeside retreat that sings to your soul.
✅ Navigate through a sea of possibilities to anchor down on choices that promise to fulfill your getaway dreams.
Utilizing favorites and collections
Return to your treasure trove of beloved nooks with ease. Your Favorites and Collections hold the keys to past loves, ready to be rekindled into your next adventure.
✅ Bypass the currents of searching by returning to harbors you’ve previously charted, ensuring a course true to your heart’s compass.
Selecting your property
Reviewing property details
Inspect the corners of each potential hideaway—count the bedrooms, envision relaxation in the living spaces, and measure the ease each amenity promises.
✅ Ascertain that every aspect of the property resonates with the rhythm of your vacation beat, assuring no stone is left unturned.
Adjusting travel dates and guest numbers
Adjust the sails of your dates and crew count with just a few clicks, ensuring the property aligns with your journey’s timeline and company.
✅ Affirms the property’s embrace is wide enough to gather all who voyage with you for the days you intend to wander.
Completing your booking
Proceeding to checkout
Journey to the checkout page, where your adventure’s details await your final perusal before setting sail.
✅ A moment to pause and survey, ensuring every detail of your booking charts a course to satisfaction.
Entering payment information
Select from the trove of secure payment options to anchor your booking—a final step that promises new horizons.
✅ Offers a safeguarded passage for your transaction, guiding you to the next phase of your travel tales with ease.
Reviewing and confirming your booking
Understanding the pricing breakdown
Glimpse the full scope of your investment—itemized and clear as a mountain lake, detailing the stay’s rate, service fees, and any tides of taxes.
✅ Crystal clear transparency, offering you the peace of mind that accompanies understanding the full voyage cost.
Finalizing the booking
With a heart full of anticipation, confirm and pay. Your chosen sanctuary among the pines and peaks is now waiting for you.
✅ With the simplicity of a leaf falling to the lake’s surface, your booking is secured, and your lakeside story awaits its telling.
Managing your booking post-confirmation
Accessing booking information
In the ‘Bookings’ compass of your account, all details of your upcoming retreats remain at the ready, an organized map to guide you to your stays.
✅ Centralizes your travel itineraries, keeping them as accessible and orderly as your packed suitcase.
Understanding booking status
Comprehend the currents of your booking statuses—from ‘Confirmed’ to ‘Pending’—each a step along the path to your lakeside destination.
✅ Illuminates the timeline of your reservation process, a lighthouse guiding you through the voyage from booking to bliss.
Ready to chart your course to tranquility?
At Lake.com, your path from wanderlust to lakeside leisure is as easy as a summer’s breeze. We beckon you to begin—the lake’s serene embrace is just a few clicks away.
Frequently asked questions about listings
Lake.com offers two types of booking options: instant bookings, which are automatically confirmed upon payment, and booking requests, which require approval from the host. Instant bookings provide immediate confirmation, while booking requests allow hosts to review the reservation before confirming.
You can find your ideal property by using our intuitive search tool. Just enter your destination, travel dates, and number of guests. You can further tailor your search by applying filters for location, price, and amenities, ensuring you find a place that perfectly matches your preferences.
When booking a vacation rental on Lake.com, two primary fees apply:
- Commission Fee (5%): This fee is calculated based on the rental amount and is part of Lake.com’s pay-per-booking model. It helps support platform maintenance, enhancements, and marketing efforts to connect you with the best vacation rentals.
- Guest Service Fee (3%): This fee is based on the booking subtotal and covers the convenience and security of processing your payment via credit card.
Both fees are charged at the time of booking, ensuring a seamless and transparent transaction. These fees allow Lake.com to continue providing a reliable and user-friendly platform for your vacation rental needs.
The cancellation policy for your booking is determined by the host. By default, the Moderate policy applies, which allows guests to cancel up to 5 days before check-in to receive a full refund, minus service fees. However, other cancellation policies you may encounter include:
- Flexible: Cancel up to 24 hours before check-in for a full refund, minus service fees.
- Moderate: Cancel up to 5 days before check-in for a full refund.
- Firm: Cancel up to 30 days before check-in for a full refund.
- Strict: Cancel up to 1 week before check-in for a 50% refund, minus fees.
- Long Term: For stays of 28+ nights, cancel before check-in for a full refund for the first 30 days and a 50% refund for any additional days.
- Strict 30 Days: Cancel at least 30 days before check-in for a 50% refund.
- Strict 60 Days: Cancel at least 60 days before check-in for a 50% refund.
- Non-Refundable: No refunds are offered; guests are responsible for the full reservation price.
Each cancellation policy offers different levels of flexibility. Flexible policies are traveller-friendly and provide peace of mind if plans change, while stricter policies may offer limited or no refunds.
To avoid misunderstandings, carefully review the cancellation policy of your selected vacation rental before confirming your booking. This ensures you’re aware of the terms and conditions specific to your stay.
Yes, you can modify or cancel a booking, but the process depends on the stage of your reservation. If your booking request is still awaiting approval, you can contact the property owner directly to make changes before they accept it.
After a booking is confirmed, you may be able to modify details like dates or the number of guests through Lake.com or by contacting the property owner. Modifications depend on the property’s availability, cancellation policy, and booking terms, so it’s important to act quickly.
If you need to cancel your booking, review the host’s cancellation policy to understand refund eligibility and fees. Acting promptly and understanding the property’s terms will help ensure a smoother process.