At Lake.com, we strive to create a welcoming environment built on trust and respect among all users. Our Community Guidelines serve as guiding principles to ensure a positive and safe experience for hosts and guests alike.
Safety:
- Ensuring the safety of all users is paramount. Users must refrain from engaging in any behavior that jeopardizes the safety or well-being of others.
- Prohibits acts of violence, harassment, or threats against others.
Security:
- Respecting the property and privacy of others is essential. Users are expected to treat accommodations and personal belongings with care and refrain from theft, vandalism, or unauthorized use.
- Bans fraudulent activities such as phishing, scamming, or unauthorized access to accounts.
Privacy:
- Respecting the privacy of others is fundamental. Users must not invade the privacy of hosts or guests, including unauthorized surveillance or accessing personal information without consent.
- Provides guidelines for the use of security cameras, ensuring transparency and consent.
Fairness:
- Upholding fairness and equality is integral to our community. Discrimination, hate speech, bullying, or any form of harassment will not be tolerated.
- Requires all users to treat others with respect and refrain from discriminatory behavior based on race, ethnicity, religion, gender, sexual orientation, or other characteristics.
Authenticity:
- Maintaining honesty and transparency is key. Users must accurately represent themselves and their listings, providing truthful information to avoid misleading others.
- Prohibits misrepresentation, deceptive practices, or fraudulent behavior.
Reliability:
- Reliability and accountability are essential for a positive experience. Users are expected to honor commitments, communicate effectively, and adhere to booking agreements and house rules.
- Prohibits providing accommodations that do not meet basic standards of cleanliness or safety, as well as failing to fulfill booking obligations.
These Community Standards are designed to foster a culture of trust, respect, and inclusivity within the Lake.com community, ensuring that all users can enjoy a safe and fulfilling vacation rental experience.